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STAR 面试法则
你必须掌握的面试技巧
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What is STAR Method?
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STAR面试法则是针对企业行为面试(Behavioral Interview)过程中经常采用的技巧。
行为面试假设“过去行为是未来行为的最好预测指标”,运用素质模型来评价应聘人员在以往工作中表现的素质,并以此推测其在今后工作中的行为表现。
STAR面试法则就是运用情境(situation)、任务(task)、行动(action)、结果(result)四项来精准收集面试者与工作相关的具体信息和能力。
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Situation 情景
面试官会给定一个情景,
以便了解事情是在什么情况下发生的。
案例说明:
Q
请回想你过去工作经历中某一次挑战,并描述细节。
“In my last role as lead designer, my team was short-staffed and facing a significant backlog of work. The account managers were setting unrealistic deadlines, which was causing stress for my team and affecting morale.”
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Task 任务
描述在该场景下,你承担的职责
案例说明:
Q
请描述你在这次挑战中所担任的职责。
“As a team leader, it was my role not only to ensure my team met our deadlines but also to communicate bandwidth to other departments and keep my team motivated.”
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Action 行为
针对这样的情况分析,
你采用了什么行动方式
案例说明:
Q
请描述你是如何克服挑战的?如果你是在一个团队中,请具体说一下自己做的部分。
“I set up a formal creative request process including project timeline estimates to set better expectations. I scheduled weekly meetings with account managers to discuss my team’s bandwidth and share progress updates.”
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Result 结果
结果怎样,
在这样的情况下你学习到了什么
案例说明:
Q
你这次项目最后取得了怎样的成果?请用量化的数据来描述这个成果,并举出具体的例子。
“By providing more transparency into my team’s processes and setting better expectations with the account managers, we were able to re-prioritize the design team’s to-do list and complete everything in our backlog. The following quarter, we shortened our average project timeline by two days.”
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STAR面试法则案例
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请描述一次你面临deadline的经历,你是如何处理的?
Situation
Last year, a colleague with a similar job title had to deal with a personal emergency, and I was tasked with finishing her project with just a few days remaining before the deadline.
Task
I had to complete it in that time and hadn’t been involved in the early stages.
Action
I asked her for a brief rundown of the work she had already done and what I still needed to do. Then, I created a plan to work overtime without putting too many responsibilities on anyone else’s plate.
Result
I managed to finish the project on time, and the client was very happy with the end result.
还是不知道如何面试?
你需要求职咨询!
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